Return & Refund Policy

Smurf Web is a one-stop-shop for all kinds of Valorant Smurf Accounts. We sell both ranked and unranked accounts for our customers. However, buying or selling of Valorant account is against Riot Game's terms and conditions.


Smurf web refunds your money only if you’re still within the warranty period and your account has not been used. We want to make it clear that Smurf Web is not connected to Riot Games in any manner. 


Here are the key points that explain our Return and Refund Policy.

Once the orderedaccount is used to play any competitive or unranked match, you can’t claim any refund or replacement.If the rank becomes inactive after the purchase, you’ll receive a full refund. (Only if you have not used the account)We do not buy the accounts back from the customers.While purchasing your Valorant Smurf account, be sure to read the product description carefully. We will not be accountable or liable to offer a refund or replacement.Customers are responsible for the security of their payments and transactions. Smurf Web will not be accountable for any unauthorized transactions.Customers must provide a valid email address.


Delivery Policy

Smurf Web guarantees instant delivery of your account once the payment gets successful. Please submit a request if you have a problem receiving the account even after making the payment. We’ll get back to you as soon as possible.


Please note that if you fail to comply with any of the criteria mentioned above, you’ll not be eligible for a refund or return.